Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our online gaming platform to enhance your experience, provide essential services, and comply with applicable Indian privacy regulations. By continuing to use our services, you acknowledge that you understand and consent to our use of cookies as described in this policy. Last updated: January 28, 2026.
1. What Are Cookies and How We Use Them
Cookies are small text files stored on your device when you visit our gaming platform. These files contain information that helps us recognise your device during subsequent visits and provide you with a personalised gaming experience. We use cookies to maintain your session security, remember your preferences, track game performance, and ensure compliance with Indian gaming regulations.
Our online casino platform utilises various types of tracking technologies including HTTP cookies, local storage, session storage, and pixel tags. These technologies enable us to deliver secure gaming services, process transactions safely, and maintain detailed records as required by Indian financial and gaming authorities. We also use cookies to prevent fraud, detect unusual gaming patterns, and protect both our platform and our users from potential security threats.
The information collected through cookies includes your IP address, browser type, device characteristics, game preferences, betting patterns, session duration, and interaction with promotional content. This data helps us optimise game loading times, recommend relevant slot games and casino offerings, and provide customer support tailored to your specific gaming history and preferences.
2. Types of Cookies We Use
| Cookie Type | Purpose | Duration | Examples |
|---|---|---|---|
| Essential Cookies | Required for basic platform functionality, user authentication, and transaction processing | Session/1 year | Login status, security tokens, payment verification |
| Performance Cookies | Monitor game performance, loading times, and technical issues | 30 days | Page load analytics, crash reporting, server response tracking |
| Functional Cookies | Remember user preferences, language settings, and customisation options | 1 year | Language selection, sound preferences, display settings |
| Analytics Cookies | Track gaming behaviour, popular games, and user engagement patterns | 2 years | Game statistics, session duration, feature usage |
| Marketing Cookies | Deliver personalised promotions, bonuses, and targeted advertising | 90 days | Promotional tracking, bonus eligibility, campaign effectiveness |
| Third-party Cookies | Enable social features, payment processing, and external integrations | Varies | Social sharing, payment gateways, live chat support |
Our essential cookies are crucial for maintaining the security and functionality of your gaming account. These cookies ensure that your login credentials remain secure throughout your session, enable smooth transitions between different games and sections of our platform, and facilitate secure deposit and withdrawal transactions in compliance with Indian banking regulations.
Performance and analytics cookies help us understand which games are most popular among Indian players, identify technical issues that may affect gameplay, and optimise our servers for better performance during peak gaming hours. This data enables us to continuously improve our service quality and introduce new features that align with player preferences and market trends.
3. Cookie Management and User Controls
You have complete control over cookie settings on our platform through multiple management options. Our cookie preference centre allows you to selectively enable or disable different categories of cookies while maintaining essential functionality required for secure gaming. You can access these settings through your account dashboard or the cookie banner that appears during your first visit.
To modify your cookie preferences, navigate to the account settings section and select “Privacy and Cookies.” Here you can:
- Enable or disable marketing and promotional cookies
- Adjust analytics and performance tracking preferences
- Manage third-party cookie permissions
- Set automatic cookie deletion schedules
- Review your current cookie consent history
- Export your cookie preference data
Browser-level cookie management provides additional control options. Most modern browsers allow you to block all cookies, accept only first-party cookies, or receive notifications before cookies are stored. However, disabling essential cookies may prevent access to certain gaming features, secure payment processing, and account management functions that are integral to our platform operation.
For mobile users accessing our platform through dedicated applications, cookie management options are available within the app settings menu. Mobile cookie controls include options for limiting data usage, managing location-based services, and controlling advertising identifiers used for personalised game recommendations and promotional content.
4. Browser-Specific Cookie Settings
Different browsers provide varying methods for managing cookies and tracking preferences. Here are detailed instructions for popular browsers used by our Indian gaming community:
- Google Chrome: Access Settings → Privacy and Security → Cookies and other site data. Select appropriate options for blocking third-party cookies or clearing existing cookies.
- Mozilla Firefox: Navigate to Preferences → Privacy and Security → Cookies and Site Data. Configure standard, strict, or custom tracking protection levels.
- Safari: Go to Preferences → Privacy → Manage Website Data. Choose to block all cookies or allow cookies from websites you visit.
- Microsoft Edge: Select Settings → Privacy, search, and services → Cookies and site permissions. Adjust tracking prevention and cookie settings.
- Opera: Access Settings → Advanced → Privacy and security → Cookies and other site data. Configure cookie acceptance and deletion preferences.
- Mobile browsers: Cookie settings are typically found in browser menu → Settings → Privacy or Site Settings, depending on your specific mobile browser version.
Clearing existing cookies will log you out of your gaming account and reset all personalised preferences including game history, favourite slots, and promotional opt-ins. After clearing cookies, you will need to re-enter your login credentials and reconfigure your gaming preferences according to your desired settings.
5. Third-Party Services and Data Sharing
Our gaming platform integrates with various third-party services to provide comprehensive gaming experiences, secure payment processing, and customer support services. These integrations may involve sharing cookie data with trusted partners who operate under strict data protection agreements and comply with Indian privacy regulations.
Payment processing partners receive transaction-related cookie data to facilitate secure deposits and withdrawals using popular Indian payment methods including UPI, net banking, digital wallets, and credit cards. This information is used exclusively for transaction verification, fraud prevention, and regulatory compliance reporting as required by the Reserve Bank of India and other financial authorities.
Game providers and software developers may access performance cookies to optimise game functionality, fix technical issues, and develop new gaming content tailored to Indian player preferences. Customer support services utilise functional cookies to provide personalised assistance and maintain conversation history across multiple support channels including live chat, email, and telephone support.
Social media integrations enable players to share achievements, participate in community features, and access social login options. These features involve sharing limited cookie data with social media platforms under their respective privacy policies. Marketing partners may receive anonymised analytics data to improve advertising effectiveness and deliver relevant promotional content to potential players.
6. Data Retention and Legal Compliance
We retain cookie data in accordance with Indian data protection laws, gaming regulations, and international best practices for online gambling platforms. Different types of cookies are retained for varying periods based on their purpose, legal requirements, and operational necessity for maintaining high-quality gaming services.
Essential security cookies are retained for the minimum period necessary to maintain account security and prevent unauthorised access. Session cookies are automatically deleted when you close your browser, while persistent security cookies may be retained for up to one year to facilitate seamless account access and maintain security protocols across multiple gaming sessions.
Analytics and performance data derived from cookies is retained for up to two years to enable long-term trend analysis, platform optimisation, and compliance with Indian gaming authority reporting requirements. Marketing and promotional cookies are typically retained for 90 days unless you specifically opt for longer retention periods to receive personalised bonus offers and promotional communications.
Upon account closure or deletion request, we will remove all associated cookie data within 30 days, except for information that must be retained for legal compliance, financial auditing, or regulatory reporting purposes. You may request immediate cookie data deletion by contacting our privacy team, though this may affect your ability to use certain platform features until new preferences are established.
This Cookie Policy is regularly updated to reflect changes in technology, legal requirements, and platform features. We recommend reviewing this policy periodically to stay informed about our cookie practices and your privacy options. For questions regarding cookie usage, data processing, or privacy concerns, please contact our dedicated privacy support team through your account dashboard or our official customer service channels.